Ifeoma Chukwuka

Our Company

Ifeoma Chukwuka Nig. Ltd is a family owned business incorporated in 1981. We are a sales, marketing and distribution company offering professional service in sales and redistribution of key premium brands. The company specializes in selling and developing new markets for our clients with special emphasis on marketing, sales, advertising and direct to consumption sales. Ifeoma Chukwuka is a mega key distributor to a lot of International brands like: Diageo, Heineken, Jack Daniels, Coca Cola and GlenFiddich, etc.

Our Story

Our story began in 1981, by Mr. & Mrs. Igwe at their small humble one room apartment in Port-Harcourt. The business started as a retail shop and within a space of twenty years, the business has continued to grow from strength to strength. Their hard work, dedication and integrity have been the building block of our business. The company focus on customer service has led to the series of breakthrough in the business. Having established the business as a market leader in the industry, we also continued to expand our brand portfolio to suit the market demands.

Our Business

Ifeoma Chukwuka is an indigenous sales and marketing company registered under the company and allied matters Act 1990 to carry out collection of brand ranges across Beer, Spirits, Whisky, Rtd, Soft drinks, etc. We have over 150 brands old and new, large and small, global and local with brands sold in over 180 countries in every category to meet customer demands. Our strength lies in our sales network with over 5 warehouses and drop points. We ensure 60% coverage of South South Region in Nigeria. We are a young company with entrepreneurial spirit and determination. Our ambition is to become one of the best distributing company, most trusted selling and most respected products in the world.

Our Vision

Our vision is to become the number one beverage sales and marketing company that will lead innovation and efficiency by adding value to fulfilling our objectives based on our performance and accountability.

Our Mission

To innovate to a world class business, providing excellent customer service to all our clients by providing unbeatable sales network that will add value and build lasting relationship with our clients.

Our Core Values

Customer satisfaction
Accountability
Innovation
Leadership
Quality
Integrity
Passion
Retail Market focus

Core Competence

At Ifeoma Chukwuka, we have several principles that define our philosophy of Distinctive Customer Services. We have defined and identified our own growth as function of the growth in our customers business as well as success in daily endeavors. We celebrate the things that matter to our customers

The Ifeoma Chukwuka Philiosophy

Commitment to quality service delivery
Ensure continuous improvement
Listen to customers
Preserve in the face of difficulty
Constantly seek to provide more customer value
Honour promises

OUR CUSTOMER SERVICE PHILISOPHY

Ifeoma Chukwuka is an indigenous sales and marketing company registered under the company and allied matters Act 1990 to carry out collection of brand ranges across Beer, Spirits, Whisky, Rtd, Soft drinks, etc. We have over 150 brands old and new, large and small, global and local with brands sold in over 180 countries in every category to meet customer demands. Our strength lies in our sales network with over 5 warehouses and drop points. We ensure 60% coverage of South South Region in Nigeria. We are a young company with entrepreneurial spirit and determination. Our ambition is to become one of the best distributing company, most trusted selling and most respected products in the world.

Our Strategy

Our marketing and sales staffs are professionals who have become versatile and proficient in their various disciplines in the course of executing their job
Our capability to plan, design construct and maintain a variety of marketing strategies has kept the business on the lead.
In all we do, we ensure we consider putting the consumer first in all we do. The tagline Our Customer, Our Asset was chosen to reflect the commitment to customer service and care
Our organization focuses on being adaptable, accommodating and open to changing requests. Our service system improves not only through vigorous efforts to standardize but also through our willingness and commitment to customize.
Our strategy, processes and people are all customer aligned. Our system are designed to build customer value creation into the strategy and planning process
We focus on adding value by designing processes geared towards profits-maximizing cost effectiveness but highly customer driven

With the emerging markets on Spirits and Wines which has shown resilient and long term growth, our strategy is to also be a major player in that market so that customers can choose across brands and have options

Our Credo

Customers are the heart of our business

Facts about Ifeoma Chukwuka Nig. Ltd

Fact One: The pleasure of our customers is our pleasure
Fact Two: We strive to consistently exceed customer's expectations
Fact Three: Customer's satisfaction is embodiment of our brand
Fact Four: Our focus is always on the client
Fact Five: Advancing customers objectives always advances our own objectives
Fact Six: We honour our guarantees without hassle or delay

OUR CLIENTS

Our clients are our primary focus. Each member of Ifeoma Chukwuka team is aware of their role in maintaining a valued relationship with the customer. These fundamental have helped us create a culture of continuous service improvement. Our Client's relationship and collaboration with our organization has reinvented our relevance in their endeavors and business, the customer has clearly defined objectives and expectations from us. All internal process are constantly evaluated and improved to meet and exceed those expectations.

OUR SUPPLIERS

We partner with the best beverage companies to ensure a complete and holistic chain of quality.

OUR PEOPLE

Character is everything to us, we are proud to have a diverse and vibrant workforce. Team work is the order of the day.
Our people have a wide variety of experiences, skills and perspective, creating an energetic and rewarding working environment where diverse opinions and ideas are thrown into every project.

TECHNICAL TEAM

Our maintenance personnel are trained to interact with the client with courtesy. To offer needed expert advice, education and information. Our staffs are committed to the Ifeoma Chukwuka vision of continuously improved service delivery, demonstrated through seamless processes that ensures prompt and abridge service delivery at all times.

COST CONTROL

We revolve our business around our customer. The customer has clearly defined objectives and expectations from us. All internal process are constantly evaluated and improved to meet and reliably follow through.
Focus measuring relationships not transactions.

We are engaged primarily in marketing and redistribution of beverages. We also develop new retail outlets, reach out to rural/out of town areas and open up new markets for products we market. We are a mega distributor for Nigerian Breweries.

We always endeavor to break new grounds in the marketing of our products with our fleet of transport vans/trailers, we believe no terrain and distance as an obstacle. We simply deliver.

EXPORT INFORMATION

Ifeoma Chukwuka Nigeria Limited provides a fast and efficient export service at competitive prices. On offer is a large range of beers, energy drinks, alcoholic fruit drinks, soft drinks, fruit juices and mineral waters from Nigeria and other countries.

ASSETS

Ifeoma Chukwuka Nigeria Limited has a dedicated fleet of vehicles designed for mass movement of products fast to any location within the country and outside. These include Distribution vans, forklift trucks, heavy duty trucks and others.

IT'S SIMPLE AND SAVES TIME

We have implemented an online booking system for our customers. We do not share personal information as any information provided is intended to facilitate your orders. Book Online Now at www.ifeomachuckwuka.ng

FORKLIFT TRUCKS

These are manned by professionals and dedicated staffs with experience in handling this special vehicle. We pay extra attention to safety matters at the point of loading and offloading.

DISTRIBUTION VANS

We have a large fleet of distribution vans branded with the products we market and distribute. Special purpose built and rugged, our vehicles are always in top shape and are subjected to a regime of periodic maintenance regularly.

HEAVY DUTY TRUCKS

Our Heavy Duty Trucks are available anytime for speedy delivery anywhere. They are distinctly branded with products we market and distribute. Special purpose built and rugged, our vehicles are always in top shape and are subjected to a regime of periodic maintenance regularly.

OUR REPUTATION

Capabilities to plan, design, construct and maintain a variety of marketing strategies and projects to the satisfaction of our clients.
Ifeoma Chukwuka Nigeria Limited ability and experience to mobilize and start any kind of deliveries in record time is supported by the commitment and strength of its personnel and its own large fleet of modern distribution vans.
Ifeoma Chukwuka Nigeria Limited ability to maintain our high standard policies, which are policies that exist for aspects of HSE management system, such as seat belt policy, access control policy, security policy, community affair policy, safety policy, drugs, alcohol and smoking policy, waste management policy and emergency responds policy.

ENVIRONMENTAL AND WASTE MANAGEMENT POLICY

It is the policy of Ifeoma Chukwuka Nigeria Limited to conduct its activities in such a way as to take foremost account of the health and safety of its workers and of other persons and to give regards to the conversation of the environment.
All waste generated from its activities, offices and warehouses will be collected and disposed in a way as not to cause any negative impact on the environment. It is therefore the responsibility of each of Ifeoma Chukwuka Nigeria Limited Staff to carry out his or her job in an environmentally friendly manner.

SAFETY POLICY

It is the policy of Ifeoma Chukwuka Nigeria Limited to use safety equipment's such as helmets, gloves, boots, etc. in our work environment so as to prevent accidents at all times. Safety signs and PPEs must be placed in any possible position. Full accident/incident investigations and reviews must be carried out and learning point made known to all workers to avoid reoccurrence. The safety coordinator will be accountable for the implementation of all safety policy of the company.

SECURITY POLICY

It is the policy of Ifeoma Chukwuka Nigeria Limited to protect the lives of the company personnel, third party personnel and all properties belonging to the company, customers or third party.
We engaged the service of s licensed Security Company to be in charge of our company's security for optimum safety of life and property.

ALCOHOL & DRUG USE POLICY

Ifeoma Chukwuka Nigeria Limited has a vital interest in maintaining safety, health and efficient working conditions for its employees. Being under influence of alcohol or drugs on the job may pose serious health, safety and financial risk to the user, company and those who work with the user.
Use of alcohol and drug by an employee while on duty or while in the facility of the company or a customer is highly prohibited.
The company will view violation of this policy as a serious issue while disciplinary action will be taken against the offender. All workers are expected to work safely and abide by this policy.

USE OF SEAT BELT POLICY

Here at Ifeoma Chukwuka Nigeria Limited, we practice the policy of NO SEAT BELT, NO ENTRY and NO TAKE OFF. Seat belts are provided in all our vehicles for safety purposes, it is therefore mandatory to all car users to put on their seat belts at all times.
The security man at the gate will not allow anyone without seat belt to enter or leave the premises.

About Us